
New Leaders Step Up in Intermediary Sales
In a strategic move to bolster its intermediary sales team, Newbury Building Society has announced the promotions of Alice Pocock and Matthew Long. Both seasoned professionals, Pocock and Long have been integral to the firm since its intermediary sales team's inception in 2016.
A Strategic Shift in Roles
Pocock, who previously served as a business development manager (BDM), is set to take charge of overseeing sales adviser support and service delivery. Her journey began in 2015 as an assistant in the underwriting team, showcasing a clear trajectory of growth within the organization. "I’m incredibly grateful for the opportunity and look forward to continuing to progress my career," Pocock stated, emphasizing her commitment to maintaining operational excellence.
On the other hand, Long, who has dedicated 15 years to the society, will leverage his extensive background in account management as he steps into the role of intermediary sales manager. This position allows him to lead the BDMs effectively, focusing on pushing the society's introduced sales strategy further. "This is a particularly special moment for me," Long expressed, noting his involvement in launching the intermediary team nearly a decade ago.
Implications for the Mortgage Market
With both Pocock and Long's promotions, Newbury Building Society demonstrates a commitment to enhancing its mortgage offerings, particularly through intermediaries. This aligns with a growing trend where financial institutions are increasingly recognizing the value of skilled personnel in driving product innovation and customer satisfaction. Their leadership is expected to have a significant impact on operational efficiency, ultimately benefiting customers navigating today’s complex mortgage landscape.
As these new leaders propel Newbury into its next phase, the society continues to emphasize its dedication to quality service and an enhanced client experience, reinforcing the importance of nurturing talent within the financial sector.
Write A Comment