Tackling Workplace Discrimination and Harassment in Financial Services

Workplace discrimination and harassment remain serious challenges across many sectors—including financial services. Beyond the personal harm they cause, these behaviours undermine organisational culture, reduce productivity, and risk legal exposure. Often, individuals may not realise they are experiencing discrimination until it escalates, which is why early recognition and intervention are essential.

Recognising the Signs Early

Discrimination and harassment can manifest in many forms—from inappropriate comments and racial slurs to exclusion from promotions or responsibilities due to age, gender, or ethnicity. These behaviours may be subtle or overt, but both have damaging effects. Financial institutions must be proactive in training staff to spot these behaviours and report them confidently.

Taking Action: What Employees Should Know

If you or a colleague encounters discrimination at work, it’s important to act promptly. If safe, consider addressing the behaviour directly with the individual involved—they may not be aware of the harm they’re causing. If that isn’t appropriate or doesn’t resolve the issue, begin documenting all incidents and raise your concerns through formal channels, such as your manager or HR.

Organisations are legally required to investigate these reports and take appropriate action. The earlier the issue is escalated, the sooner a resolution can be achieved.

Legal Support and Resources

Access to legal advice can be a vital part of the process. In the UK, services such as Citizens Advice, ACAS (Advisory, Conciliation and Arbitration Service), or employment law firms can guide you through your rights and help prepare you for the next steps. For those concerned about cost, many firms offer free consultations or no-win-no-fee arrangements.

Why It Matters: The Business Case for Inclusion

Creating a culture where discrimination is not tolerated is not only morally right—it’s good for business. Inclusive environments boost morale, foster innovation, and improve staff retention. In the finance sector, where trust and integrity are paramount, upholding equality and respect internally reflects directly on client confidence and organisational reputation.

Your Role: Building a Safer Financial Workplace

Senior leaders and team members alike have a responsibility to foster safe, inclusive workplaces. Financial services organisations should regularly update their anti-discrimination policies, offer training, and maintain open channels for discussion and reporting. Supporting employees through education and empathy can prevent conflict and promote resilience.

Final Thought

Workplace discrimination and harassment aren’t just HR issues—they’re leadership issues, cultural issues, and compliance issues. As professionals in finance, your awareness, advocacy, and action can lead to safer, more respectful workplaces for everyone.